NOPEC Electric and Natural Gas Questions

Eligible residents and small business owners should have received natural gas and electric enrollment letters for our community’s energy aggregation programs through NOPEC. Letters began mailing in early April for enrollment in the NOPEC electric program, and mid-April for natural gas for the period beginning with customers’ June 2023 meter read dates. If you want to enroll in NOPEC’s Standard Program Price, you don’t need to take any action when you receive your enrollment letter. You will automatically be enrolled. Additional information about the aggregation program and available rate options including fixed term, monthly variable pricing, and 100% renewable electric options can be viewed online at or by calling NOPEC’s Customer Care Center at 1-855-667-3201. If you don’t want to enroll in the natural gas or electric aggregation programs, you must return the opt-out form attached to your enrollment letter to NOPEC by mail or by fax to 440-774-4422 by the date indicated on your letter.

If you did not receive a letter from NOPEC, that means you have selected another energy supplier for your electric and/or natural gas service and you will be remaining with them.

If you have any additional questions, please feel free to reach out to the Mayor’s Office at 440-716-4117 for additional information.

5200 Dover Center Road
North Olmsted, OH 44070

City Hall Hours | Weekdays 8:00 AM to 4:30 PM

(440) 777-8000

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