COVID-19 Impacts and City Response

The City of North Olmsted is taking all necessary measures to be in compliance with state and federal mandates to reduce the spread of infection. We are adapting our City operations and taking every precaution to protect our residents and employees.

City Hall

City Hall is closed to the public until further notice. City departments continue to operate; however, public access is prohibited and alternate forms of communication are encouraged. Please contact us at (440) 777-8000 and we will do our best to handle your question or need through a phone call or email. Visit our homepage at and click on Departments for a listing of all departments where you will find phone numbers and an online contact form you can submit electronically. Thank you for your patience.

Emergency Services

Our Police Department, Fire Department and Dispatch Center remain fully staffed and operating as usual to serve the needs of the City.

The current COVID-19 (Coronavirus) situation is placing increased demands upon our safety personnel, and we are working to protect the health and welfare of our first responders as they are on the front lines of this pandemic.

If you have mild flu like symptoms or have potentially been exposed to someone with COVID-19, please do not call 911. Immediately call your doctor for guidance. A doctor’s prescription is required for COVID-19 testing at drive-through testing facilities or else you will be turned away.

Emergency 911 services should only be utilized for a true medical emergency such as shortness of breath, difficulty breathing, chest pain, stroke, unresponsive individuals, seizures, etc. Additional information can be found on the Center for Disease Control and Ohio Department of Health websites.

North Olmsted Recreation Center

The North Olmsted Recreation Center is closed until further notice. Impacted memberships will be extended. We have put spring and summer registrations on hold for all programs. City parks remain open to the public; however, all playgrounds are closed.

North Olmsted Senior Center

The North Olmsted Senior Center is closed to the public; however, staff is available to assist senior citizens in need by phone or email. The hot lunch program has been converted into a frozen meal delivery service for qualified North Olmsted seniors only. Preregistration is required. Contact the Senior Center at (440) 777-8100 for more information. Additional information about senior services can be found online at

Oxcart Pantry

The Oxcart Pantry continues to provide food assistance for residents in need; however, the building is closed to the public until further notice. All service requests must be made by phone at (440) 716-4165. Voicemails will be returned as soon as possible; please keep in mind we have limited office hours. We are distributing by appointment only on Wednesday afternoons using a drive-through procedure. We will not accept walk-in service requests. We are not accepting individual or group donations of goods at this time. Financial donations can be made online and will be used to purchase food through the Greater Cleveland Food Bank. Persons in need may also contact First Call for Help at 211 for other assistance.

Trash, Yard Waste and Bulk Pickup Services

Effective Monday, March 30th and until further notice, Republic Services will be operating under the following guidelines:
• We will accept cart contents only. Drivers will not be authorized to leave their vehicle to pick up waste outside the cart
• Yard Waste and Bulk programs are suspended
• We may need to use alternative disposal methods if there are disruptions to recycling processing capabilities or if recycling contamination increases. It’s important to keep waste out of your recycling container.

Building Permits & Inspections

Procedures to make online applications for building permits have been created. Inspections are still required to comply with the RCO (Residential Code of Ohio) or OBC (Ohio Building Code), however, some may now be completed by remote methods other than in-person, such as through photography, videography or third person approved special inspector. Detailed information on these new procedures can be found online at

Sidewalk Program

The 2020 Sidewalk Program has been delayed to 2021. Impacted property owners were mailed official correspondence from the city.

Mayor’s Court

The North Olmsted Mayor’s Court has suspended court sessions until further notice. Those persons cited may waive their right to attend court and pay their citation by check or money order mailed to City Hall or make payment online at

Community Diversion Program/Juvenile Traffic Intervention Program

Hearings for the Community Diversion Program and Juvenile Traffic Intervention Program have been suspended until further notice. If you have questions about your case, please contact Youth and Family Services by phone at (440) 716-4166. We are working to update policies and procedures to handle existing cases as needed.

Community Events

All city-sponsored community events and non-essential meetings have been cancelled until further notice. Cancelled events include Eggstravaganza, Earth Fair and the Recreation Center Ice Show. Private bookings at the Community Cabin have been cancelled through April, which may extend longer depending on federal and state directives to limit group gatherings.

Springvale Golf Course

Effective Tuesday, March 24th, Springvale Golf Course will be closed for golf. However, the grounds are open to those who would like to get out into nature, take a stroll or walk their dog while observing social distancing.


last updated March 27, 2020

5200 Dover Center Road
North Olmsted, OH 44070

City Hall Hours | Weekdays 8:00 AM to 4:30 PM

(440) 777-8000