The City of North Olmsted is taking all necessary measures to be in compliance with state and federal mandates to reduce the spread of infection. We are adapting our City operations and taking every precaution to protect our residents and employees.
Our Police Department, Fire Department and Dispatch Center remain fully staffed and operating as usual to serve the needs of the City. If you have mild flu like symptoms or have potentially been exposed to someone with COVID-19, please do not call 911. Immediately call your doctor for guidance. A doctor’s prescription is required for COVID-19 testing at drive-through testing facilities or else you will be turned away. Emergency 911 services should only be utilized for a true medical emergency such as shortness of breath, difficulty breathing, chest pain, stroke, unresponsive individuals, seizures, etc. Additional information can be found on the Center for Disease Control and Ohio Department of Health websites.
Ohio is distributing the safe, effective COVID-19 vaccine statewide to those who choose to be vaccinated. Visit https://coronavirus.ohio.gov/wps/portal/gov/covid-19/covid-19-vaccination-program/covid-19-vaccination-program for more information about the vaccine and where to get one.
The CDC provided new quarantine guidance for those who have been exposed to COVID-19, but are not showing symptoms: 10- day quarantine that does not require testing, provided that there are no symptoms; 7-day quarantine if test results are negative, provided that there are no symptoms.
Driver’s Licenses and ID Cards
Ohio House Bill 404 extended the expiration date of driver’s license, identification cards and vehicle registrations beyond December 1, 2020. If the expiration date is March 9, 2020 to April 1, 2021, the expiration date has now been automatically extended and will remain valid until July 1, 2021.
This service provides confidential support in times of personal or family crisis when individuals may be struggling to cope. Behavioral health professionals staff the CareLine 24 hours a day, 7 days a week. Call 1-800-720-9616.
Ohio Crisis Text Line
Those coping with a stressful situation can receive confidential services by texting “4hope” to 741-741. Available 24 hours a day, 7 days a week.
The City Hall lobby opened to the public beginning January 11, 2021. Appointments for meeting with staff are required, with the exception of Building Department and Mayor’s Court walk-in services. Visitors are required to wear masks and have their temperature scanned. Masks will be provided for visitors who do not have one. While accommodating limited in-person appointments at City Hall, city staff will continue to offer direct assistance by phone and email. These virtual service options are highly encouraged. Please contact us at (440) 777-8000 and we will do our best to handle all questions and requests for service. Visit our homepage at www.north-olmsted.com and click on Departments for a listing of all departments where you will find phone numbers as well as an online contact form that can be submitted electronically.
Public meetings of City Council and boards and commissions are being held virtually via GoToMeeting. Meeting information is posted on the city calendar.
Building Permits & Inspections
Procedures to make online applications for building permits have been created. Inspections are still required to comply with the RCO (Residential Code of Ohio) or OBC (Ohio Building Code), however, some may now be completed by remote methods other than in-person, such as through photography, videography or third person approved special inspector. Detailed information on these new procedures can be found online at https://www.north-olmsted.com/building-division/
The 2020 Sidewalk Program has been delayed. Impacted property owners were mailed official correspondence from the city.
Mayor’s Court is held at City Hall. The following precautionary measures are in place:
To obtain a continuance of your case, please contact the Mayor’s Court office at (440) 716-4156 for instructions. Those persons cited may waive their right to attend court and pay their citation in person, by check or money order mailed to City Hall, utilizing the payment drop box at the Police Department or payment online at www.ohioticketpayments.com.
North Olmsted Senior Center
The North Olmsted Senior Center staff use the Ohio Public Health Advisory System to determine if and when conducting in person activities is safe. When Cuyahoga County is at a Level 1 (yellow) or Level 2 (orange) Public Emergency, the building will remain open at reduced capacity for limited activities at the posted hours. Should Cuyahoga County increase to a Level 3 (red) or Level 4 (purple) Public Emergency, the building will close for all in person activities.
Staff is always available to assist senior citizens in need by phone or email. Sign up for our e-newsletters to access our new virtual programming. Meal service is available for qualified North Olmsted seniors only; pre-registration is required. Contact the Senior Center at (440) 777-8100 for more information. Additional information about senior services and guidelines for reopening can be found at https://www.north-olmsted.com/senior-center/.
The Oxcart Pantry continues to provide food assistance for residents in need; however, the building is closed to the public until further notice. All service requests must be made by phone at (440) 716-4165. Voicemails will be returned as soon as possible; please keep in mind they have limited office hours. They are distributing by appointment only on Wednesday afternoons using a drive-through procedure. We will not accept walk-in service requests. We are only accepting donations of cleaning products and personal hygiene items at this time, see our flyer for details. Financial donations can be made online and will be used to purchase food through the Greater Cleveland Food Bank. Persons in need may also contact First Call for Help at 211 for other assistance.
Community Diversion Program/Juvenile Traffic Intervention Program
Hearings for the Community Diversion Program and Juvenile Traffic Intervention Program are being conducted via virtual meeting. If you have questions about your case, please contact Youth and Family Services by phone at (440) 716-4166.
North Olmsted Recreation Center
The Recreation Center is open and group exercise classes have resumed. Read the fitness center guidelines, which are in place for a smart and safe return to recreation. Impacted memberships will be extended.
All city-sponsored community events have been cancelled until further notice.
Community Cabin rentals through May have been cancelled with full refunds. Beginning May 1, 2020, new bookings made for future dates will be subject to the Community Cabin’s cancellation policy. Unless otherwise entitled to a full refund under this policy, renters wishing to cancel their bookings may only receive full refunds if the facility is closed by order of state or local health officials. All renters will be expected to adhere to guidelines limiting the size of group gatherings at the time of their events.
Springvale Golf Course
Springvale Golf Course is open for golf. Hours are sunrise to sunset, weather permitting. The golf course is operating under state-mandated precautions to ensure the safety of golfers and staff. Golfers are required to practice social distancing and congregating before or after rounds is not permitted. Masks are MANDATORY when golfers interact with staff or other golfers – during check in, grabbing a cart, riding with another person from another household, in the restrooms or under the pavilion – everyone is required to wear a mask. Golfers that can maintain 6 feet of distance from any person from another household while on the golf course are permitted to remove masks. Credit card payments are requested. Check in and payment are at the outdoor pavilion. Limited concessions are available including sausages, hot dogs, drinks and prepackaged snacks.
In addition to the strain on our healthcare system, the COVID-19 pandemic has significantly impacted many small businesses. Learn about some of the local, state and federal resources for relief here.
The Ohio Development Services Agency is now distributing $100 million in federal funding to help low-income Ohioans who do not own their own home pay their rent, water, sewer, wastewater, electric, gas, oil and/or trash removal bills. Ohioans can apply for assistance with outstanding balances dating back to March 13, 2020, assistance for future rent/utility payments once back bills have been made current, and assistance for future rent and utility assistance for three months at a time. The funding, which was approved by the Ohio Controlling Board for distribution, will be divided among Ohio’s 47 Community Action Agencies. Ohioans can apply for assistance by contacting their local Community Action Agency. For more information, visit businesshelp.ohio.gov/home-relief-grant.html
Eligible Ohio households must:
CHN Housing Partners has programs to help residents with utility and rent. Visit their website for more information.
last updated February 10, 2021